|1. To initiate an item return, first Login to your account and select My Merchandise Returns|
|2. Choose the item you wish to return from the dropdown list |
3. Return to your Account-Merchandise Returns and use the RMA# generated to reference your return shipment
4. Ship all returns to: (Buyers are responsible for all return shipping charges. See )
Industrial Parts R Us Returns
113 Reardon Blvd.
Bardstown KY 40004
Attn: (RMA #)
|5. You can track the status of your return by going to My Account and selecting Order History and Details|
|6. Here you can see the current status of your return|
|7. By clicking on the Return (RMA) number you can view the entire order status along with your invoice and shipping information|
8. Once we receive your returned item, please allow up to 8 business days to receive your refund and a refund confirmation email from our company.
(24 Hours to receive and inspect your returned item, and up to 7 days for your credit card company to issue the refund. If you use Paypal as your method of payment refunds will be deposited into your account within 24 hours on average. Much faster!!!)